Current Safety Guidelines and Operational Procedures
Shopping Hours: 8:00 a.m. – 8:00 p.m.
All shopping members must complete their shopping and be on the checkout line by 15 minutes after closing time.
All posted policies and practices are subject to change. We thank you, in advance, for your understanding.
Click the bold words below to access details on that area of the Coop’s operation.
Stay Home if You are Unwell or Test Positive for COVID-19
Stay home if you are not feeling well, if anyone in your household is unwell, or you or a member of your household test positive for COVID-19, whether or not you are vaccinated. We are asking you not to enter the building to protect our Coop community.
Follow the guidance of NYC Department of Health or the CDC found here: https://www.cdc.gov/coronavirus/2019-ncov/your-health/about-covid-19.htmlhttps://www1.nyc.gov/site/doh/covid/covid-19-main.page
Mandatory Safety Protocols and Operational Guidelines
- All humans age 2 and older must wear a mask/face covering that covers their nose and mouth at all times while inside the Coop. Masks with exhalation vents are not permitted. A mask will be provided for you if you don’t have one. See the Park Slope Food Coop Face Covering Policy below for full details.
- Members are encouraged to sanitize their hands or the gloves they are wearing when entering the Coop and must sanitize them if at any time their hands get soiled while in the Coop.
- No eating while shopping or working inside at the Coop. If you need to drink water or have a snack, please exit the building to do so.
- We encourage only one member per household to enter to shop because of the cap on the number of members allowed in the building to shop. Let your spouse, partner, or household member wait outside the Coop while you shop.
- Due to the limits on Coop capacity, members are not allowed to bring visitors to the Coop at this time.
- Due to space constraints, no large personal carts in the Coop are allowed on the shopping floor. Please store your personal cart outside the Coop in the cart corral.
- Maximum number of shoppers allowed entry into the Coop is 54.
- Please do not pull down your face covering, sniff the produce and return it to the shelf.
Park Slope Food Coop Face Covering Policy
All humans, including children age 2 and older, must wear a face covering or mask for the entirety of their time in the Coop.
Any person who cannot medically tolerate wearing a face mask/covering should speak to a Coop paid staff member before entering the building.
- The face mask or covering must completely cover the nose and mouth at all times. It should also tuck under the chin and fit snugly but comfortably against the side of the face for maximum protection.
- Types of Coop-approved face coverings include a paper or disposable mask, cloth mask, gaiter (2 layers thick), or bandana (folded for 2 layers)
- Face covering must be at least 2 layers thick to be effective
- Bandanas (2 layers thick) should extend below the chin to the chest and cover the nose
Face coverings that do not meet Coop policy requirements:
- Any face-covering/mask that has holes, tears, mesh material of any kind, or exhalation valves that have the potential to release respiratory drops
- Any face-covering/mask that is thin or flimsy (i.e. your mouth can be seen through the mask)
- Face shields: the CDC does not recommend face shields as providing sufficient protection. If you want to wear a face shield, you must also wear it with an acceptable face-covering underneath.
- Face masks with exhalation valves. Anyone wearing a face mask with an exhalation valve will be offered another face covering or mask to wear inside the Coop. Guidance from New York City and the CDC prohibits the use of face masks/coverings with exhalation valves because they allow respiratory drops to pass through the valve. Escaping droplets put others at risk and we need to do our best to protect each other.
For further face mask guidance and recommendation please consult the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html
We require all members to comply with the Coop’s mask policy. Our strong preference would be for members to comply on their own. But, because this is both a public health and workplace safety issue we will enforce the mask policy. Members who do not comply should expect there to be a consequence up to and including loss of shopping privileges. If a member refuses to wear an approved face mask/covering or maintain wearing the face-covering while inside the Coop, they may be denied entry to the Coop or be asked to leave immediately.
Authorizing a Non-Member to Shop for You
As of July 1, 2021, all Coop members needing to assign an Authorized Shopper must comply with Coop guidelines for an Authorized Shopper. Please visit the Membership Office for more information.
Membership Office Hours
The Membership Office is open 10:30 a.m. – 8:00 p.m. daily to provide in-person help to members with product or bottle returns, checkout errors, replacement member cards, rejoining the Coop, or changing contact info. Assistance is also available to apply for leaves of absence, disability leave (permanent or temporary), or any other work exempt committee.
The Virtual Membership Office is available for leaves of absence, change of address, shift sign-up, or to permanently leave the Coop. Information on joining or rejoining the Coop is also available.
Other Closures and Cancellations
- The Childcare Room is closed for the foreseeable future.
- Orientation and all Other Coop Events held at the Coop are canceled.
- Terracycle collections are suspended at this time.
General Sanitizing and Hygiene Protocols
Sanitizing foam dispensers are installed at the entrance desk and around the shopping floor. The Coop will make sure that the sanitizing wipe dispensers and foaming dispensers are full and available for use. The Coop is thoroughly cleaning and sanitizing the common high-touch surfaces and spaces every night.