Current Operational and Safety Procedures

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All posted policies and practices are subject to change. 
Updated  03/18/2023

Click the bold words below to access details on that area of the Coop’s operation.

If You Test Positive for Covid-19 or Experience Covid-like symptoms 

Stay home if you are experiencing Covid-19 symptoms or if you test positive for COVID-19, whether or not you are vaccinated and/or boosted. The Coop follows CDC guidance on quarantine and isolation.

We request that you follow CDC, NYC Department of Health, or your own healthcare provider’s instructions for when it is safe for you to resume activities outside of your home.

If you have scheduled shifts, please cancel them through your Member Services account. If you need someone to shop for you, see the section on Authorized Shoppers below or send another Coop member to buy your groceries.

The Coop follows the CDC guidance on “close contacts” to Covid-19 positive cases. You do not need to contact the Coop if you have been identified as a close contact. We request that you follow the directions provided by the CDC, the NYC Department of Health, or your own healthcare provider before scheduling and working a shift.

The Coop urges all members to keep up-to-date on the guidance issued by the NYC Department of Health or the CDC.

Capacity Limits
  1. To control crowding on the shopping floor and ensure a pleasant shopping experience for all Coop members, adult members must take a carrot tag when entering the Coop to shop on Friday, Saturday, Sunday, or Monday. If carrot tags are not available, please wait outside in front of the Coop until you are waved in by the entrance desk worker.
    1. Carrot tags are no longer in use on Tuesday, Wednesday, or Thursday.
    2. Children, aged up to 18 years old, accompanied by their parent(s) do NOT need to take a carrot tag.
    3. Children with a child of card unaccompanied by their parent(s) will receive a carrot tag.
  2. Visitors are not allowed at this time due to the limits on Coop capacity,
  3. Due to space constraints, no large personal carts in the Coop are allowed on the shopping floor. Please store your personal cart outside the Coop in the cart corral.
Coop Face Mask Policy

Starting on Monday, March 20, 2023, face masks will be optional for anyone entering the Coop.

All humans, including children aged 2 and older, must wear a face covering or mask for the entirety of their time in the Coop.
Any person who cannot medically tolerate wearing a face mask/covering should speak to a Coop paid staff member before entering to shop or work.

  • The face mask or covering must completely cover the nose and mouth at all times.
  • It should also tuck under the chin and fit snugly but comfortably against the side of the face for maximum protection.
  • Types of Coop-approved face coverings include a paper or disposable mask,  reusable cloth mask, or gaiter (2 layers thick)
  • Face covering must be at least 2 layers thick to be effective
  • Please do not pull down your face covering while shopping or working inside the Coop.

Face coverings that do not meet Coop policy requirements:

  • Bandanas, scarves, balaclavas, ski masks
  • Any face-covering/mask that has holes, tears, mesh material of any kind, or exhalation valves that have the potential to release respiratory drops
  • Any face-covering/mask that is thin or flimsy (i.e. your mouth can be seen through the mask)
  • Face shields: If you want to wear a face shield, you must also wear it with an acceptable face covering underneath.
  • Face masks with exhalation valves. Anyone wearing a face mask with an exhalation valve will be offered another face covering or mask to wear inside the Coop. Guidance from New York City and the CDC prohibits the use of face masks/coverings with exhalation valves because they allow respiratory drops to pass through the valve.

For further guidance please consult the CDC  face mask guidance.

We require all members to comply with the Coop’s mask policy. Our strong preference would be for members to comply on their own. But, because this is both a public health and workplace safety issue, we will enforce the mask policy. Members who do not comply should expect there to be a consequence up to and including loss of shopping privileges. If a member refuses to wear an approved face mask/covering or maintain wearing the face-covering while inside the Coop, they may be denied entry to the Coop or be asked to leave.

Authorizing a Non-Member to Shop for You

Members can apply for a non-member authorized shopper through their Member Services account. If you have any questions, please contact the Membership Office for further information.