Return Policy

The Coop strives to keep prices low for our membership.

Minimizing the amount of returned merchandise is one way we do this.

If you need to make a return, please go to the 2nd Floor Service Desk.

REQUIRED FOR ANY RETURN

1. The Paid-In-Full receipt MUST be presented.

2. Returns must be handled within 30 days of purchase.

CAN I EXCHANGE MY ITEM?

No, we do not exchange items. You must return the merchandise and re-purchase what you need.


Can I Return My Item?

 

NEVER RETURNABLE

  • ProduceĀ *
  • CheeseĀ *
  • Books
  • Calendars
  • Juicers
  • Sushi
  • Bulk * (including Coop-bagged bulk)
  • Seasonal Holiday Items
  • Special Orders
  • Refrigerated Supplements & Oils

* A buyer is available during the weekdays to discuss your concerns.

 


 

RETURNABLE ONLY IF SPOILED BEFORE EXPIRATION DATE

Packaging/label must be presented for refund.

  • Refrigerated Goods (not listed above)
  • Frozen Goods
  • Meat & Fish
  • Bread

 


 

RETURNABLE

  • Items not listed above that are unopened and unused in re-sellable condition

 


The Coop reserves the right to refuse returns on a case-by-case basis. If you have questions, please contact a staff member in the Membership Office.