Current Safety and Operational Procedures

Face masks are required on the shopping floor every Wednesday and Thursday from 8:00 a.m. – 8:00 p.m. This policy applies to shopping or working members, guests, and Coop staff. We encourage members to bring their masks. However, masks will be available at the entrance desk for those needing one.

The face mask policy, which supports immune-compromised or medically vulnerable members or those with other risk-related concerns, was passed by a vote of 70-52 at the October 31 General Meeting and began on November 22, 2023.

The Coop strives to maintain a healthy and safe environment for members and staff. We request members stay home if they have tested positive for COVID-19 or experience symptoms of COVID-19 or other respiratory viruses that another cause, such as seasonal allergies, can’t explain. These symptoms include fever, chills, fatigue, cough, congestion, runny nose, muscle aches, sore throat, and headache. Respiratory viruses include COVID-19, flu, and respiratory syncytial virus (RSV).

Please follow the CDC, NYC Department of Health, NYS Department of Health, or your healthcare provider’s instructions for when it is safe to resume activities outside your home.

If you have scheduled shifts, please cancel them through your Member Services account or call the Office for assistance.

If you need someone to shop for you, see the section on Authorized Shoppers below or send another Coop member to buy your groceries.

The Coop urges all members to keep up-to-date on the guidance issued by the NYC Department of Health or the CDC.

1. To control crowding on the shopping floor and ensure a pleasant shopping experience for all Coop members, adult members must take a carrot tag when entering the Coop to shop on Friday, Saturday, Sunday, or Monday. If carrot tags are unavailable, please wait outside in front of the Coop until the entrance desk worker waves you in or the sign flashes “next member.”
   1. Carrot tags are no longer used on Tuesday, Wednesday, or Thursday.
   2. Children up to 18 years old, accompanied by their parent(s), do NOT need to take a carrot tag.
   3. Children with a child of card unaccompanied by their parent(s) will receive a carrot tag.
2. Due to space constraints, large personal carts are not allowed on the shopping floor in the Coop. Please store your cart outside the Coop in the cart corral.

Members currently on parental or health leave or with elder status may request a non-member to shop for them. Members can apply for a non-member authorized shopper through their Member Services account. If you have any questions, please contact the Membership Office for further information.